PRIVACY POLICY


Last updated July 10, 2025


This privacy notice for Exclusive Placements LLC (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@exclusiveplacements.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Exclusive Placements LLC and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We only share personal information with service providers necessary to operate our Services (such as SMS delivery partners, payment processors, and CRM providers). We do not share, sell, rent, or trade mobile phone numbers or SMS opt-in data with any third parties or affiliates for marketing or promotional purposes. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting support@exclusiveplacements.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Exclusive Placements LLC does with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • email addresses
  • phone numbers
  • contact preferences
    Sensitive Information. We do not process sensitive information.

    Payment Data.     We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected
    In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
    We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
    Like many businesses, we also collect information through cookies and similar technologies.

    The information we collect includes:

    • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
    • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
    • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
    2. HOW DO WE PROCESS YOUR INFORMATION?

    In Short: We process your personal information to deliver and improve our Services, communicate with you (including via SMS if you’ve opted in), ensure security, and comply with legal requirements.

    We may process your personal information for the following purposes, depending on how you interact with our Services:

    • To provide and deliver Services. We use your information to fulfill requests, schedule appointments, send reminders, and ensure a smooth user experience.

    • To send transactional or administrative communications. This includes order confirmations, service updates, policy changes, and other essential notifications via email or SMS (if you’ve provided consent).

    • To send promotional and marketing communications. With your consent, we may use your information to send marketing messages via email or SMS. You may opt out at any time.

    • To deliver SMS reminders and updates. If you provide your mobile phone number and opt in, we may send text messages regarding appointment reminders, confirmations, and service-related updates.

      Message & data rates may apply. Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance.

    • To manage payments and transactions. We may process payment information (e.g., through Stripe) to fulfill purchases securely.

    • To improve and protect our Services. This includes using data to monitor for fraud, troubleshoot errors, analyze usage, and enhance performance.

    • To comply with legal obligations. We may process your data to meet regulatory requirements or respond to lawful requests.

    We always process your information based on valid legal grounds, such as your consent, a contract with you, compliance with laws, or legitimate business interests.

    3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
    In Short: We only share your information with trusted service providers who help us deliver our Services, and we do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing or promotional purposes.


    These providers include:
    1. Payment processors (Stripe, Square) – solely for the purpose of processing your payments
    2. Email service providers – solely for sending communications you have opted into
    3. Website hosting services – solely for the purpose of hosting our website and its content
    4. SMS message aggregator and providers – solely for delivering text messages you have opted into receiving
    5. CRM Software – for client relationship management

    Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

    We value your privacy and are committed to protecting your personal information. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This includes your name, contact details, and any other information you provide through our website. We may share information only when required by law, or to protect our rights, property, or safety, and that of others. In all other circumstances, your information remains private and secure.

     

    4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    In Short: We may use cookies and other tracking technologies to collect and store your information.
    We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

    5. HOW LONG DO WE KEEP YOUR INFORMATION?
    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    6. HOW DO WE KEEP YOUR INFORMATION SAFE?
    In Short: We aim to protect your personal information through a system of organizational and technical security measures.
    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    7. DO WE COLLECT INFORMATION FROM MINORS?
    In Short: We do not knowingly collect data from or market to children under 18 years of age.
    We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@exclusiveplacements.com.

    8. WHAT ARE YOUR PRIVACY RIGHTS?
    In Short: In some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
    In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.
    We will consider and act upon any request in accordance with applicable data protection laws.
     
    If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
    If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

    Withdrawing your consent:     If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “    HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.
    However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

    Opting out of marketing and promotional communications:     You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “    HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

    Cookies and similar technologies:     Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.
    If you have questions or comments about your privacy rights, you may email us at support@exclusiveplacements.com.

    9. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

    10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
    In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
    If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

    CCPA Privacy Notice
    The California Code of Regulations defines a “resident” as:
    (1) every individual who is in the State of California for other than a temporary or transitory purpose and
    (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
    All other individuals are defined as “non-residents.”
    If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

    What categories of personal information do we collect?

    We have collected the following categories of personal information in the past twelve (12) months:

    Category Examples Collected
    A. Identifiers
    Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
    YES
    B. Personal information categories listed in the California Customer Records statute
    Name, contact information, education, employment, employment history, and financial information
    NO
    C. Protected classification characteristics under California or federal law
    Gender and date of birth
    NO
    D. Commercial information
    Transaction information, purchase history, financial details, and payment information
    NO
    E. Biometric information
    Fingerprints and voiceprints
    NO
    F. Internet or other similar network activity
    Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
    NO
    G. Geolocation data
    Device location
    NO
    H. Audio, electronic, visual, thermal, olfactory, or similar information
    Images and audio, video or call recordings created in connection with our business activities
    NO
    I. Professional or employment-related information
    Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
    NO
    J. Education Information
    Student records and directory information
    NO
    K. Inferences drawn from other personal information
    Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
    NO
    L. Sensitive Personal Information NO
    We will use and retain the collected personal information as needed to provide the Services or for:
    • Category A – As long as the user has an account with us

    We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
    • Receiving help through our customer support channels;
    • Participation in customer surveys or contests; and
    • Facilitation in the delivery of our Services and to respond to your inquiries.
    How do we use and share your personal information?
    More information about our data collection and sharing practices can be found in this privacy notice.
    You may contact us by email at support@exclusiveplacements.com, or by referring to the contact details at the bottom of this document.
    If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

    Your rights with respect to your personal data
    Right to request deletion of the data — Request to delete
    You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
    Right to be informed — Request to know

    Depending on the circumstances, you have a right to know:

    • whether we collect and use your personal information;
    • the categories of personal information that we collect;
    • the purposes for which the collected personal information is used;
    • whether we sell or share personal information to third parties;
    • the categories of personal information that we sold, shared, or disclosed for a business purpose;
    • the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
    • the business or commercial purpose for collecting, selling, or sharing personal information; and
    • the specific pieces of personal information we collected about you.
    In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

    Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
    We will not discriminate against you if you exercise your privacy rights.

    Right to Limit Use and Disclosure of Sensitive Personal Information
    We do not process consumer’s sensitive personal information.

    Verification process
    Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
    We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

    Other privacy rights
    • You may object to the processing of your personal information.
    • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
    • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
    To exercise these rights, you can contact us by email at support@exclusiveplacements.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
     
    11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
     
    In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.
     
    Virginia CDPA Privacy Notice
     
    Under the Virginia Consumer Data Protection Act (CDPA):
     
    “Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
     
    “Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.
     
    “Sale of personal data” means the exchange of personal data for monetary consideration.
     
    If this definition “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.
    The information we collect, use, and disclose about you will vary depending on how you interact with Exclusive Placements LLC and our Services. To find out more, please visit the following links:
    Your rights with respect to your personal data
    • Right to be informed whether or not we are processing your personal data
    • Right to access your personal data
    • Right to correct inaccuracies in your personal data
    • Right to request deletion of your personal data
    • Right to obtain a copy of the personal data you previously shared with us
    • Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
    Exclusive Placements LLC has not sold any personal data to third parties for business or commercial purposes. Exclusive Placements LLC will not sell personal data in the future belonging to website visitors, users, and other consumers.

    Exercise your rights provided under the Virginia CDPA
    More information about our data collection and sharing practices can be found in this privacy notice.
    You may contact us by email at support@exclusiveplacements.com, by visiting our Contact Page, or by referring to the contact details at the bottom of this document.
    If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

    Verification process
    We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
    Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

    Right to appeal
    If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at support@exclusiveplacements.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.

    12. DO WE MAKE UPDATES TO THIS NOTICE?
    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
    We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

    13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    If you have questions or comments about this notice, you may email us at support@exclusiveplacements.com

    14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email: support@exclusiveplacements.com.