Exclusive Placements – Terms of Service

Effective Date: January 1, 2023

The Marketing Service Agreement (“Agreement”) along with any attachments, Order Forms, or other information included with the Agreement, sets forth the terms and conditions under which Business will provide the Marketing Services selected by the Client.

This Agreement is incorporated by reference into and made a part of any Order Form and related information (as defined below), provided to the client by Business, authorized by you, and submitted to Business. This Agreement governs the relationship between you and Business. This Agreement also applies to any Marketing Services you may obtain from Business without an Order Form, such as free trials, premiums, purchased services, or other limited time offers.

If you are accepting this Agreement on behalf of your employer or another entity, you represent and warrant that (i) you have full legal authority to bind your employer or such legal entity to this agreement, (ii) you have read and understand this Agreement and (iii) you agree, on behalf of the Client, to be bound by this Agreement.

 

MARKETING SERVICES
Business will provide Client with Marketing Services intended to promote Client and/or Client’s business through search engine marketing directed to online search engines including but not limited to Google®, Yahoo!®, and Bing® and online display advertising through online publishers such as Google® Ads, Facebook® and Twitter®

AUTHORIZATION

Client authorizes Business to act on Client’s behalf as Client’s local search marketing provider during the term of the Agreement, with respect to all Marketing Services provided by Business hereunder. Such authorization includes, but not limited to the right to post, publish and edit Client’s Web business profile information and Internet and social media advertisements and (where elected by Client) to post content to such profiles or advertisements. For Organic SEO Services, Client will provide Business with login credentials for accessing Client’s website and/or will add Business’s designee as an ADMIN user for Client’s website platform, in either case, for purposes of making approved edits to Client’s website to accomplish the Organic SEO Services on Client’s behalf.


PAYMENT TERMS
A. Identification of Fees. Fees charged by Business for managing and tracking Client’s campaign during the term of the Agreement, including provision by Business of selection, placement, optimization, formulation, tracking, monitoring and related services toward implementation and management of Client’s campaign during the Campaign Period (collectively, “Management Fees”).

B. Timing of Payment. Management Fees are billed on a recurring monthly basis commencing on the Effective Date of the Term, unless stated otherwise. Business shall have the right to charge the Client Card/Account in accordance with this Agreement. Business may notify the Client via the email address provided on the Agreement of any issues regarding payment processing. You understand and acknowledge that if at the time of Payment, Business is unable to secure payment via Client’s elected payment method, the Marketing Services and/or your account may be suspended or terminated if timely payment is not received thereafter.


TERM/TERMINATION

A. Term. The Term for the Marketing Services being provided shall commence upon Business’s acceptance of an Agreement on the date of its execution and upon receipt of the initial payment (the “Date of Agreement”) and shall continue on a month-to-month basis in accordance with the terms and conditions set forth in this Agreement, unless otherwise agreed to by the Parties.

B. Cancellation. You may cancel any Marketing Service at any time and for any reason by providing a seven (7) day notice as listed on the Agreement. To cancel your agreement, you may contact a Client Service Manager by phone at 951-330-3078 or you may request cancellation via email, at support@exclusiveplacements.com.

C. Termination for Cause. Business may terminate this Agreement with thirty (30) days prior written notice (the “Notice Period”) if the Client is in material breach of its obligations hereunder and such breach has not been cured at the conclusion of the Notice Period.

D. Suspending Marketing Service. Business may suspend the Marketing Services at any time for operational reasons (if required by exigent circumstances, including without limitation, significant security breach, propagation of malware, other viruses, or other improper, unlawful or fraudulent use). You may also request that your Marketing Services be suspended, however, it will be in Business’s sole discretion to determine if a suspension will be provided.

E. No Refunds. Due to the nature of the Services, all Marketing Service Charges expended or earned by Business are non-refundable.

F. Effect of Termination; Survival. You understand and acknowledge that due to the nature of the Internet, certain information regarding your company that was posted on the Internet as part of the Marketing Services may continue to be available on the Internet following termination of Marketing Services and/or the Agreement. All provisions of the Agreement that by their sense or nature should survive termination of the Agreement (including, without limitation, all limits of liability, indemnity obligations, and confidentiality obligations) shall survive. Without limiting the generality of the foregoing, in the event of any termination, you shall remain liable for any amounts due to Business as of the effective date of termination.


PRODUCT SPECIFIC TERMS
Google Ads, Facebook Ads, Google Calls Advisor, Local Service Ads, and All Other Paid Search Products: Unless otherwise noted, the Client is responsible for all third-party advertising charges, including, but not limited to ad budget charges from: Google, Facebook, Bing, etc. Should the Client attempt to dispute any of these charges through their bank, the Client hereby agrees to indemnify Business from all liability associated with any collection effort, business page suspension, or restricted advertising account access. The Client agrees that any past due or outstanding balance associated with such advertising budget is due by them, and only them, to the third-party advertising platform.

EXTERNAL PROVISIONS
Both parties acknowledge and agree to the Google Onboarding Policies currently located at https://www.google.com/ads/localservices/TC-Onboarding-US-2019-08.html. Client agrees that Client’s consent herein shall also apply to any future successor policies published by Google covering substantially the same material. In the event that either party does not agree with these external provisions, then their sole remedy shall be to exercise their rights under the termination clause of this Agreement.

PLATFORM
As part of the Marketing Services and from time to time during the Term, you will provide certain information to Business, which Business may input into its proprietary platform (the “Platform”). Accordingly, you hereby permit Business to input your contact information, credit card or ACH information, and information relating to the Marketing Services into the Platform. Business will only use such information in connection with the fulfillment of the Marketing Services, as otherwise permitted by the Agreement and as may be legally necessary. In addition, you agree that Business may, from time to time, use your data to send you emails regarding Payment Reminders, Production Related Alerts, and other Marketing Opportunities relating to Business.

RECORDING AND TRACKING CALLS
Client agrees that Client’s telephone conversations with Client’s customers or prospects, which occur as a result of the Services may be recorded. Client agrees that Business may collect, store, analyze, track and process call meta-data (such as phone numbers, IP addresses, dates and times) relating to such calls. Any customer or prospect calls may begin with an announcement that the call may be recorded for quality assurance and training purposes. Both parties agree that if the customer or prospect continues with the call after this announcement, this constitutes the caller’s de facto consent to the recording. For purposes of quality assurance, assessment of effectiveness of its services, or all other lawful purposes, Business may, but is not obligated to, access and review all recorded call data. Business may delete all recorded call data 30 days after the Subscription Period and shall have no obligation to store or retain such data thereafter. Business reserves the right to decline to offer call recording and/or call tracking services to any client or industry group/business type in which a client may be engaged, in Business’s sole and absolute discretion.

INTELLECTUAL PROPERTY MATTERS

A. License to Business. You hereby grant to Business and its agents, publishers, or employees, a non-exclusive, royalty-free, worldwide license to use, copy, modify (as permitted in this Agreement or otherwise by Client), publicly perform, display, broadcast and transmit during the term of this Agreement (i) any text, images, logos, trademarks, service marks, promotional materials, product or service information, comments, reviews, photos, audio and video clips and other information (“Client Content”) you provide in connection with any Marketing Service and (ii) the Existing Site, to the extent necessary for Business to perform the Marketing Services. Notwithstanding anything contrary herein, title and ownership of all intellectual property rights of all Client Content shall remain with you or your third-party licensors.

B. Business Additional Services. If you request that Business provide any creative or design services, you will remain fully responsible for any content you provide to Business. With respect to any content created by Business, as between you and Business, Business shall retain ownership of the design elements of such content, excluding any of your trade names, trademarks, service marks or logos or other proprietary elements that may be included within such content, but that predate the creation of the content.


INDEMNIFICATION

A. BUSINESS. You will indemnify, defend (with counsel reasonably acceptable to Business) and hold harmless Business, their subsidiaries, affiliates and parent companies and each of their respective directors, officers, agents and employees and each of their successors and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, fees of any kind (including without limitation reasonable attorneys’ fees and expenses) incurred in connection with any claim, action or proceeding arising from or relating to: (i) any breach by you of any representation, warranty, covenant or other obligation contained in this Agreement; (ii) the violation of any rights of any third party, including intellectual property, privacy, publicity or other proprietary rights by you or anyone using your account; (iii) the sale, license, supply or provision of your goods or services; or (iv) any other act, omission or misrepresentation by you. Business reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. If Business does assume the defense of such a matter, you will reasonably cooperate with Business in such defense. You will not enter into any settlement or compromise of any such claim, which settlement or compromise would result in any liability to, or any admission of wrongdoing by, any indemnified person or entity, without Business’s prior written consent.

B. CLIENT. Business will indemnify, defend, and hold you harmless from and against any loss, damage, cost, liability or expense (including reasonable legal fees) arising out of any claim that any Business technology used in connection with its provision of the Marketing Services infringes the copyright, patent, trade secret or other proprietary rights of any third party, provided that written notice is given to Business promptly of such claims and that you provide such assistances as may be reasonably required in the defense of such matters.


CONFIDENTIALITY
As to Business. Business may not share or disclose to any party, without your express consent, any information, including but not limited to: marketing strategy employed within your organization, company policies in use, costs for any media purchases, geographic considerations as to your marketing plan, or any other sensitive information which is exchanged during or after the course of your engagement with Business.

DISCLAIMER OF WARRANTIES
Business provides all marketing services performed hereunder on an “as is” and “as available” basis, without any warranty of any kind and without any guarantee of continuous or uninterrupted availability. If the marketing services are interrupted or delayed, Business’s sole obligation will be to restore such services as soon as practicable. To the maximum extent permitted by applicable law, Business disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranty of merchantability or fitness for a particular purpose and implied warranties arising from course of dealing or course of performance. Business will have no liability for any: (i) errors, mistakes, or inaccuracies of content or information; (ii) claims relating to infringement of any third party’s intellectual property (other than by the platform) or defamation; (iii) personal injury or property damage resulting from your access to or use of any of the marketing services; (iv) unauthorized access to or use of Business’s servers or of any personal or financial information; (v) interruption of transmission to or from the marketing services; (vi) bugs, viruses, trojan horses, or the like which may be transmitted on or through the marketing services by any third party; (vii) loss or damage of any kind incurred as a result of the use of any content posted, e-mailed, transmitted, or otherwise made available on through the marketing services; or (viii) matters beyond Business’s reasonable control. Business does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party on or through the offerings or any linked website. No advice or information, whether oral or written, obtained by you from Business or through the marketing services will create any warranty. Business makes no guarantees with respect to the performance of any marketing service or any product or service.

LIMITATIONS OF LIABILITY
You expressly understand and agree that Business will not be liable for any direct, indirect, incidental, special, punitive, compensatory, consequential or exemplary damage (including, without limitation, for breach of contract or warranty, negligence or strict liability), or for interrupted communications, loss of use, lost business, lost data or lost profits (even if such party was advised of the possibility of any of the foregoing) (collectively, “damages”), arising out of or in connection with this agreement or the marketing services. These limitations shall apply to the fullest extent permitted by law, even if Business had been advised of the possibility of such damages.

MISCELLANEOUS

A. Governing Law. The Agreement will be governed and construed in accordance with the laws of the state of California without giving effect to conflict of laws principles. You and Business agree that these terms of use have been entered into at Business’s place of business in the county of Riverside in the State of California, and notwithstanding the arbitration provision herein, legal action, dispute or proceeding arising out of or relating to the Agreement, including the privacy policy, must be commenced and take place in the state or federal courts located in Broward County, Florida, which shall be the exclusive jurisdiction for any and all such matters. You hereby waive any defense of lack of personal jurisdiction or improper venue or forum non conveniens to a claim brought in such court, except that Business may elect, in its sole discretion, to litigate the action in the county or state where any breach by you occurred or where you are located or can be found.

B. Third-Party Services. Some of the Marketing Services may incorporate third-party products and services and Business may incorporate such services and or products without your consent, provided that such incorporation is deemed imperative to Business’s performance to you under the referenced Agreement.

C. Liability Defined. Business shall have no financial obligation to you under these terms nor under your Agreement beyond the total sum paid by you for said services.